The CTA program, The Travel Institute trains travel professionals how to close more sales, improve efficiency, expand geography knowledge and fine-tune customer service skills, all while earning widely recognized industry credentials.
The CTA curriculum covers a total of 12 courses.
- Business Writing Skills
- Customer-Focused Selling
- Customer Service
- Interpersonal Communication
- Professionalism at Work
- Selling Special Interest Travel
- Touring the World
- Understanding Customer Needs
- Planning Itineraries
- Selling all -Inclusive Resorts
- Selling Escorted Vacations
- Time Management.
The CTA program can be completed in around two months, however, candidates have only a maximum full year (12 months) to complete their test.
International USA certificate plus Books…etc.